Two of the most basic parts of any website are the domain name and
the URLs for the pages of the website. This section will explore
guidelines for optimizing these important elements.1. Optimizing DomainsWhen a new site is being conceived or designed one of the critical
items to consider is the naming of the domain, whether it is for a new
blog, a company launch, or even just a friend’s website. Here are 12
tips that will be indispensable when helping you select a great domain
name:
Brainstorm five top keywords When you begin your domain name search, it helps to have
five terms or phrases in mind that best describe the domain you’re
seeking. Once you have this list, you can start to pair them or
add prefixes and suffixes to create good domain ideas. For
example, if you’re launching a mortgage-related domain, you might
start with words such as mortgage, finance, home equity,
interest rate, and house payment,
and then play around until you can find a good match.
Make the domain unique Having your website confused with a popular site that
someone else already owns is a recipe for disaster. Thus, never
choose a domain that is simply the plural, hyphenated, or
misspelled version of an already established domain. For example,
Flickr desperately needs to buy Flicker.com—when kids in their
20s tell parents in their 40s and 50s to see photos on Flickr you
can easily imagine that traffic going straight to the wrong
domain.
Choose only dot-com available domains If you’re not concerned with type-in traffic, branding, or
name recognition, you don’t need to worry about this one. However,
if you’re at all serious about building a successful website over
the long term, you should be worried about all of these elements,
and although directing traffic to a .net or .org is fine, owning
and 301'ing the .com is critical. With the exception of the very
tech-savvy, most people who use the Web still make the automatic
assumption that .com is all that’s out there, or that these
domains are more trustworthy. Don’t make the mistake of locking
out or losing traffic from these folks.
Make it easy to type If a domain name requires considerable attention to type
correctly due to spelling, length, or the use of unmemorable words
or sounds, you’ve lost a good portion of your branding and
marketing value. Usability folks even tout the value of having the
words include easy-to-type letters (which we interpret as avoiding
q, z, x, c, and
p).
Make it easy to remember Remember that word-of-mouth marketing relies on the ease
with which the domain can be called to mind. You don’t want to be
the company with the terrific website that no one can ever
remember to tell their friends about because they can’t remember
the domain name.
Keep the name as short as possible Short names are easy to type and easy to remember (see the
previous two rules). They also allow for more characters in the
URL in the SERPs and a better fit on business cards and other
offline media. Shorter URLs also get better click-through in the
SERPs, according to a MarketingSherpa study located at http://www.marketingsherpa.com/sample.cfm?ident=30181.
Create and fulfill expectations When someone hears about your domain name for the first
time, he should be able to instantly and accurately guess at the
type of content he might find there. That’s why we love domain
names such as Hotmail.com, CareerBuilder.com, AutoTrader.com, and WebMD.com.
Domains such as Monster.com, Amazon.com, and Zillow.com required
far more branding because of their nonintuitive names.
Avoid trademark infringement This is a mistake that isn’t made too often, but it can kill
a great domain and a great company when it does. To be sure you’re
not infringing on anyone’s registered trademark with your site’s
name, visit the U.S. Patent and
Trademark office site and search before you buy.
Set yourself apart with a brand Using a unique moniker is a great way to build additional
value with your domain name. A “brand” is more than just a
combination of words, which is why names such as
Mortgageforyourhome.com and Shoesandboots.com aren’t as
compelling as branded names such as Bankrate.com and Lendingtree.com.
Reject hyphens and numbers Both hyphens and numbers make it hard to convey your domain
name verbally and fall down on being easy to remember or type.
Avoid spelled-out or Roman numerals in domains, as both can be
confusing and mistaken for the other.
Don’t follow the latest trends Website names that rely on odd misspellings (as do many Web
2.0-style sites), multiple hyphens (such as the SEO-optimized
domains of the early 2000s), or uninspiring short adjectives (such
as “top…x,” “best…x,” “hot…x”) aren’t always the best choice. This
isn’t a hard and fast rule, but in the world of naming conventions
in general, if everyone else is doing it, that doesn’t mean it is
a surefire strategy. Just look at all the people who named their
businesses “AAA… x” over the past 50 years to be first in the
phone book; how many Fortune 1000s are named “AAA company?”
Use an AJAX domain selection tool Websites such as Ajaxwhois and Domjax make it exceptionally
easy to determine the availability of a domain name. Just remember
that you don’t have to buy through these services. You can find an
available name that you like, and then go to your registrar of
choice.
2. Picking the Right URLsSearch engines place some weight on keywords in your URLs. Be
careful, though. The search engines can interpret long URLs with
numerous hyphens in them (e.g., Buy-this-awesome-product-now.html) as a
spam signal. What follows are some guidelines for selecting optimal URLs
for the pages of your site(s).
Describe your content An obvious URL is a great URL. If a user can look at the
Address bar (or a pasted link) and make an accurate guess about
the content of the page before ever reaching it, you’ve done your
job. These URLs get pasted, shared, emailed, written down, and
yes, even recognized by the engines.
Keep it short Brevity is a virtue. The shorter the URL, the easier to copy
and paste, read over the phone, write on a business card, or use
in a hundred other unorthodox fashions, all of which spell better
usability and increased branding.
Static is the way The search engines treat static URLs differently than
dynamic ones. Users also are not fond of URLs in which the big
players are ?, &,
and =. They are just harder to read and
understand.
Descriptives are better than numbers If you’re thinking of using “114/cat223/” you should go with
“/brand/adidas/” instead. Even if the descriptive isn’t a keyword
or particularly informative to an uninitiated user, it is far
better to use words when possible. If nothing else, your team
members will thank you for making it that much easier to identify
problems in development and testing.
Keywords never hurt If you know you’re going to be targeting a lot of
competitive keyword phrases on your website for search traffic,
you’ll want every advantage you can get. Keywords are certainly
one element of that strategy, so take the list from marketing, map
it to the proper pages, and get to work. For dynamically created
pages through a CMS, create the option of including keywords in
the URL.
Subdomains aren’t always the answer First off, never use multiple subdomains (e.g., Siteexplorer.search.yahoo.com):
they are unnecessarily complex and lengthy. Second, consider that
subdomains have the potential to be treated separately from the
primary domain when it comes to passing link and trust value. In
most cases where just a few subdomains are used and there’s good
interlinking, it won’t hurt, but be aware of the downsides.
Fewer folders A URL should contain no unnecessary folders (or words or
characters, for that matter). They do not add to the user
experience of the site and can in fact confuse users.
Hyphens separate best When creating URLs with multiple words in the format of a
phrase, hyphens are best to separate the terms (e.g.,
/brands/dolce-and-gabbana/), but you can also use plus signs
(+).
Stick with conventions If your site uses a single format throughout, don’t consider
making one section unique. Stick to your URL guidelines once they
are established so that your users (and future site developers)
will have a clear idea of how content is organized into folders
and pages. This can apply globally as well for sites that share
platforms, brands, and so on.
Don’t be case-sensitive Since URLs can accept both uppercase and lowercase
characters, don’t ever, ever allow any uppercase letters in your
structure. Unix/Linux-based web servers are case-sensitive, so
http://www.domain.com/Products/widgets/ is
technically a different URL from
http://www.domain.com/products/widgets/. Note
that this is not true in Microsoft IIS servers, but there are a
lot of Apache web servers out there. In addition, this is
confusing to users, and potentially to search engine spiders as
well. If you have them now, 301 them to all-lowercase versions to
help avoid confusion. If you have a lot of type-in traffic, you
might even consider a 301 rule that sends any incorrect
capitalization permutation to its rightful home.
Don’t append extraneous data There is no point in having a URL exist in which removing
characters generates the same content. You can be virtually
assured that people on the Web will figure it out, link to you in
different fashions, confuse themselves, their readers, and the
search engines (with duplicate content issues), and then complain
about it.
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